How TravelLux Scotland collects, uses, and protects your personal information.
Last updated: 12 June 2026
When you make a booking, request a quote, or contact us, we may collect your name, email address, phone number, pick-up and drop-off details, travel dates, number of guests, and any special requests or messages you send us.
We use this information to process and confirm your booking, arrange your tour or transfer with our driver-guides, send booking confirmations and updates, respond to your enquiries, and improve our services. We do not sell or rent your personal information to third parties.
Payments are processed through secure third-party payment providers. We do not store your full card number, expiry date, or CVV on our servers.
We use a small amount of local storage in your browser to remember your preferred language. This does not track you across other websites. You can clear this at any time through your browser settings.
We share only the details necessary to deliver your booking with our driver-guides and operational partners (for example, your name, pick-up location, and contact number). We do not share your information with third parties for marketing purposes.
We keep booking records for as long as needed to fulfil your booking, meet our accounting and legal obligations, and handle any follow-up enquiries or disputes.
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.
For any questions about this Privacy Policy or your personal data, please contact us by email or WhatsApp using the details in the footer of this page.